Privacy Policy

Last Updated: April 25, 2025

At GateMate.co.in (“GateMate”, “we”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, services, or products, including courses, internships, and certifications for GATE, BPSC TRE, Bihar Police, and other programs.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and payment details (processed via Razorpay) when you register, enroll, or submit forms (e.g., lead magnets like “Internship Guide PDF”).
• Usage Data: IP address, browser type, pages visited, and time spent on our site, collected via cookies and analytics tools (e.g., Google Analytics).
• Course/Internship Data: Progress, quiz scores, and certificates generated through our platform.

2. How We Use Your Information

Your data is used to:

• Provide and improve our services (e.g., course access, certificate generation).
• Process payments securely via Razorpay.
• Send newsletters, promotional offers, and updates (with your consent).
• Analyze site usage to enhance user experience.

3. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Razorpay for payments, Formspree for form submissions, and Google Analytics for usage insights.
• Legal Compliance: If required by law or to protect our rights.

4. Data Security

We use SSL encryption, secure servers, and industry-standard practices to protect your data. However, no online platform is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You may:

• Request access to or deletion of your personal data.
• Opt out of marketing emails via the unsubscribe link.
• Disable cookies through your browser settings.

6. Cookies

We use cookies to enhance functionality and track usage. You can manage cookie preferences in your browser.

7. Third-Party Links

Our site may link to external sites (e.g., Razorpay, social media). We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with the updated date.

9. Contact Us

For privacy concerns, contact us at info@gatemate.co.in.

Terms & Conditions

Last Updated: April 25, 2025

By accessing or using GateMate.co.in (“GateMate”, “we”, “us”), you agree to these Terms & Conditions. These terms govern your use of our website, services, and products, including courses, internships, workshops, and certifications.

1. Use of Services

You agree to:

• Use our services for lawful purposes only.
• Provide accurate information during registration and enrollment.
• Not share your account credentials or course materials with others.

2. Intellectual Property

All content on GateMate.co.in (e.g., course videos, notes, quizzes) is owned by GateMate or its licensors. You may not reproduce, distribute, or modify our content without permission.

3. Payments

Payments for courses, internships, and workshops are processed via Razorpay. You agree to pay the listed fees and applicable taxes.

4. User Conduct

You shall not:

• Attempt to hack, disrupt, or misuse our platform.
• Post harmful or offensive content in forums or reviews.

5. Termination

We may suspend or terminate your access for violating these terms or engaging in fraudulent activity.

6. Limitation of Liability

GateMate is not liable for indirect, incidental, or consequential damages arising from your use of our services. Our services are provided “as is” without warranties.

7. Governing Law

These terms are governed by the laws of India, with jurisdiction in Patna, Bihar.

8. Changes to Terms

We may update these terms periodically. Continued use of our services constitutes acceptance of the updated terms.

9. Contact Us

For questions, contact us at info@gatemate.co.in.

Refund & Cancellation Policy

Last Updated: April 25, 2025

GateMate.co.in is committed to customer satisfaction. This Refund & Cancellation Policy outlines the terms for refunds and cancellations for our courses, internships, workshops, and certifications.

1. Refund Eligibility

Refunds are available for:

• Online Courses: Within 7 days of purchase, provided less than 10% of the course content has been accessed.
• Internships: Within 7 days of enrollment, if the internship has not started.
• Workshops: Within 24 hours of purchase, if the workshop has not begun.
• Technical Issues: If our platform fails to deliver purchased content (e.g., inaccessible videos), subject to verification.

2. Non-Refundable Cases

Refunds will not be issued for:

• Completed courses, internships, or workshops.
• More than 10% course content accessed.
• Certificates issued after completion.
• Failure to meet eligibility criteria (e.g., missing refund deadline).

3. Refund Process

To request a refund:

• Email info@gatemate.co.in with your order ID, purchase date, and reason for refund.
• Refunds will be processed within 7–10 business days via the original payment method (Razorpay).
• Processing fees or taxes are non-refundable.

4. Cancellations

You may cancel your enrollment before the course/internship starts by emailing info@gatemate.co.in. No refunds apply post-start.

5. GateMate’s Cancellation Rights

We may cancel courses or internships due to unforeseen circumstances (e.g., technical issues, low enrollment). Full refunds will be issued in such cases.

6. Contact Us

For refund or cancellation queries, contact info@gatemate.co.in.

Contact Us

Reach out to GateMate for inquiries about our courses, internships, certifications, or any other support. We’re here to help you succeed!