Refunds will only be provided if requested within 7 days of enrollment, provided course content has not been accessed extensively. No refunds are allowed once certification is issued.
Understand our refund process for courses and services on GATEMATE’s platform for GATE, UGC NET, BPSC TRE, and technical training.
Read PolicyAt GATEMATE.co.in, we strive to ensure satisfaction with our courses and services. This Refund Policy outlines the conditions under which refunds may be requested for purchases made on our platform.
Refunds are eligible for course purchases within 7 days of enrollment, provided you have not accessed more than 10% of the course content (e.g., videos, quizzes, or materials). Technical issues with the platform may also qualify for a refund, subject to verification.
To request a refund, contact us at info@gatemate.co.in with your order details and reason for the request. Our team will review your request within 5 business days and notify you of the outcome.
Approved refunds will be processed within 10 business days and credited to the original payment method (e.g., via Razorpay). Processing times may vary depending on your bank or payment provider.
Refunds will not be granted for courses accessed beyond 10% of the content, promotional or discounted purchases, or after the 7-day refund period. Services like workshops or live sessions are non-refundable once attended.
For refund inquiries or assistance, reach out to our support team at info@gatemate.co.in or call +91 6201259584. We’re here to help resolve any issues promptly.
Contact our support team for help with refunds or any other inquiries.
Contact Us Join NowReview our Refund Policy to understand our process for course purchases.